Intentional Design Inc.

Are You Investing Enough In Your Most Important Product?

Here's How to Know

Regardless of industry, every manager’s key product is the efficiency and effectiveness of the organizational system he or she controls. The organizational system includes how tasks are defined, how responsibilities are assigned and how success gets measured.

The effectiveness of this system ultimately determines:

• Product and Service Quality. How happy are your customers?
• Operating Costs. How profitable is your business?
• Innovation and Market Share. Are you gaining or losing ground?
• Survivability and Growth. Is your position growing more or less secure?

To achieve the ongoing performance improvements most companies now expect and require, managers must invest ongoing time and energy to improve their organizational system. How do you know if current investment levels are enough? If you are experiencing performance challenges such as those listed below, a greater investment of time and energy or a different approach is needed.

Example performance challenges include:

• "We need to generate more sales. How can we do it?"
• "We have a customer retention problem."
• "We are trying to implement a new strategy but aren't seeing the progress we would like to have or need to have."
• ”We have quality problems in what we deliver to our customers."
• "Our order entry process (or insert other activity name here) is time consuming and error prone."
• "Our new product delivery process consists of dropping products off in the dark of night, preferably while wearing camo."
• "We recently merged two organizations. How can we create more ‘system-ness?'"
• "We are implementing new IT systems and know that our work practices and team structure must change to accommodate them."

Our company, Intentional Design Inc., offers systematic approaches that analyze and address underlying causes of performance challenges like these while building the foundation for the next stage of company success and growth.

From the first day of working with us, through any ensuing engagement, you’ll be exposed to new ideas and fresh thinking, yet you’ll remain in complete control. For change to be sustainable, internal leaders must lead change initiatives, not external consultants. As a result, our approach keeps you in the driver’s seat. We serve as performance support to help you plan and take action within your organization.

You’ll gain a clear understanding of where your organization currently stands on key dimensions of organizational design required to support meaningful change, a clear vision of where you can take the organization and what’s required to get there.

You’ll successfully build consensus with other decision makers and stakeholders in your organization, whose support and commitment will be required to achieve your goals.

You’ll be excited by a new vision, and you’ll know the specific actions required to realize the vision.

You’ll see real progress toward your most important goals, including operational efficiency, customer satisfaction, financial performance and growth.

We have a superior approach for improving your organizational design and resolving your business challenges. We can help you assess the effectiveness of your current design in allowing you to serve your customers, before your competitors do it for you. We can help you develop the best design for your organization as well as help you plan and lead a successful transformation effort to fully implement a superior design. We have performed this work for over 20 years, across North America, Europe and Africa. We have worked for large and small companies representing nearly every SIC code.

Get to know us by registering for a free personal online seminar, Quickstart Edition, normally priced at $50.00. You will receive a live, individual presentation and discussion online via Fuze Meeting, up to 30 minutes in length. The seminar will be highly interactive, allowing you to receive information, ask questions and discuss how these concepts apply to your unique situation. Both visual and audio information will be exchanged. You will attend the seminar over your own internet connection and access to a toll-free telephone number (for US-based participants only.) Go to our scheduling page and select a date and time for a “Quickstart Online Seminar - Free Special Offer” to receive a free registration for you or your delegate.

For companies within 100 miles of Mountain View, CA (zip code 94040,) we also offer a free onsite seminar, delivered in-house at your location, on one of four topics: Intentional Enterprise Design®, Customer and Employee Experience Design, Business Process Transformation or Workplace by Intentional Design®. This seminar may be 30-90 minutes in length, tailored to your audience and objectives, delivered at your site according to your schedule, absolutely free! Request a free onsite seminar using the form below.

Sincerely,

Sharon J. Heringer
President
Intentional Design Inc.
650.336.8174
sheringer@intentionaldesign.com